Telecom Tips

To Cancel Service, Cancel Your Contract's Auto Renew

If you want to cancel your business phone or internet service, make sure you contact your telecom provider's customer care department early and often to notify them that you do not want your contract to auto renewed.  For documentation, get confirmation of that request in written or email format. Need help? Call us.

Confirm Your Contract Activation Date With Your Provider

When it comes to the term of your contract, telecom service providers go by service activation date, also known as contract execution date. They do not go by signature dates, contrary to what you might think. Always check with your provider's customer care department to get the contract start date that they have on record before considering changes to your business telecom products and services. Or call us. We'll help.

Scuttlebutt on XO’s 100Mb Wireless DIA

Heard on the street: XO's SLA on Spectrum Wireless is the same as wireline, since they own/manage the spectrum it rides on.

XO may be able to get closer to 2K if you're ready to commit to signing at that rate, but XO finance would need to be involved as well as building management for access rights.