As a telecom consultant we are often asked, "What is the difference between using you and a direct telecom rep?" If you have ever wondered, we hope this provides some insight:
A telecom broker/consultant has years of experience in telecom. They also understand the processes and products of not just one carrier but many. You will get a professional who can understand your business and needs and partner you with the best carriers to help reach your goals.
A typical telecommunications company will have over 50 percent sales turnover each year. This results in hiring individuals quickly with much less experience. These candidates do not have the perspective or experience of a consultant who has worked with many carriers.
Telecom brokers are paid a small residual by the carrier. This means they are invested in the long term happiness and satisfaction of their clients. A direct rep is paid upfront and moves on, with no reason to stay engaged or be concerned in regard to the customer's satisfaction.
Telecom brokers are a neutral party, they can provide completely unbiased advice and perspective
With a broker you will get you the best pricing available and will be there for the long term to support your account.
If you have any questions or concerns regarding your services, please give us a call. I would love to help you out!