Residential Internet Access Keeping Your Teleworkers Down?

Does poor performing residential Internet access keep your teleworkers from being productive?

In a lot of cases, it’s not the bandwidth that determines performance across a Virtual Private Network (VPN). It’s latency, jitter and packet loss. Specifically, it's what the service provider, like Comcast is doing to the network behind the scenes that causes latency, jitter and packet loss, which in turn slows residential service. Sometimes to a stand still.


For $299/mo your teleworker can be more productive. That’s the price of an MPLS T1 to a residence. I'm designing this exact solution for a small business with a from-home teleworker this week. You can get a MPLS node via DSL transport for as little as $109.95/mo right now. Other transport methods are available, including T1 ($299) and EoC (call for pricing).

Bandwidth ranges for different transport methods:

  • DSL - 1.5Mb down X 768k up to 25mb down to 1.5mb up
  • T1 - 1.5Mb symmetrical to 12Mb symmetrical.
  • EoC bandwidth is available from 3Mb to 30Mb.

As always, contact us with any questions. You can reach us right now, direct at (206) 420-0140.

Caisson Uses MPLS and High Bandwidth EoC to Help Taphandles Serve More Beer!

Telecom consulting and brokerage company, Caisson uses MPLS and high bandwidth EoC to help Taphandles LLC, a Seattle-based fully integrated beer marketing company serve more beer! Specifically, Caisson helped Taphandles utilizes EoC’s scalability to quickly double bandwidth, improving remote location server access. 

Wireless Backup for MPLS in Seattle

Northwest-based business phone and Internet service provider, Integra Telecom announced a new Wireless Backup feature they are now offering to MPLS customers.

Business Continuity is critical for corporations today. Losing data connectivity due to a wireline cut or disruption can translate into a loss of revenue and productivity until service can be restored. Integra now offers a Wireless Backup option for our MPLS customers, leveraging Verizon's nationwide wireless network.

This is exciting news for Caisson customers because Wireless Backup offers true diversity from wireline services and is more cost-effective than traditional redundancy methods.

Integra's new Wireless Backup service is ideal for:

  • Enterprise locations with multiple branch offices
  • Retail locations with point of sale terminals
  • Financial institutions with ATMs

Contact us today for more details.

Will Comcast Business Internet Service Replace T-1 Lines?

Here's a question:

Would you build your network on a service that it is not backed by a SLA?

Last week, I blogged about the benefits of an SLA. Today, I confirmed that Comcast Business's 100 Mbps high-speed business Internet service does not provide one. Am I out of step, or are they?

A $40 billion company and the 3rd largest phone service provider in the nation, Comcast has already captured SMB market share. It has done this in part with business services that the company claims will replace T-1 lines. These services, although not guaranteed, are low-cost and super fast. Two out of three legs on a stool: Not bad.