brian wade brian wade

The Advantages and Disadvantages of On-Premise Phone Systems

Advantages:

1. You own it

An on-premis (on-prem) system is yours. You own and manage it. You're not dependent on anyone else to get it to work, which of course means you are responsible for making it work. But if you don’t want to do that, you can hire out some parts of the maintenance to a vendor. Just be sure to pick one that is trained and certified on your specific system.

2. It's highly customizable and robust

Highly customizable, an on-prem system has a long shelf life--typically, 10 – 20 years if run in a proper environment (not to hot, not to dirty). Overall, on-prem systems offer every day performance and relatively easy maintenance.

Disadvantages:

Read More
brian wade brian wade

Toll Fraud On Rise, Buy VoIP System From Trusted Source

Toll fraud is on the rise. Just last month, one of my clients faced a $1,200 bill due to fraudulent activity on their phone system. Somebody hacked into their system by using a default user name and password for a conference phone and made hundreds of minutes of international calls.

Toll fraud is more common today because VoIP phone systems are more popular. VoIP systems can be hacked because they are connected to the Internet. The costs associated with fraudulent activity add up fast.

Digital phone systems can be hacked, too, but it's much harder and thus rarely happens.

Here are 2 ways to protect your business from toll fraud:

Read More
brian wade brian wade

Caisson Honors Teachers: Donates to Local School

In celebration of Teacher Appreciation Week this week, we announce the start of Caisson's Charitable Giving Program. Right now, our focus is on education with an emphasis on improving technology in local schools.

As with most starts, our first donation is humble. Still, it is with deep appreciation for Gatewood Elementary School Kindergarten Teacher, Mr. Skeffington that Caisson donates Califone® headphones for his in-classroom, active-learning computer lab.

Read More
Promotions brian wade Promotions brian wade

May 2014 Phone and Internet Service Promotions

Sharing with you the most current telecom pricing promotions is just one way we work behind the scenes on your behalf.

This month's business phone and Internet service promotions include:

  • Cloud Firewall Services
  • Business Connect Bundles
  • Mitel PBX Purchase and SIP Trunking
  • Hosted Voice Connections Bundle
  • Multi-Site Business Bundles
  • more...

 

Read More