News Coverage brian wade News Coverage brian wade

Seamlessly interconnect and expand your connectivity with Verizon Ethernet Services for Business

Seamlessly interconnect and expand your connectivity with Verizon Ethernet Services.

Verizon is exceptionally competitive when the building is LIT, only charging the customer for the port as opposed to both the port and the access.  This can result in up to a 40% discount, and can be sold in conjunction with VoIP to provide the customer a complete Tier 1 Solution.

At Caisson, we're excited to share this offer with you. Verizon is one of more than 40 best-in-class service providers we represent.  Please contact us with any questions.

Read more to see PDF about Verizon Ethernet offerings. 

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Caisson helps international travel company MIR Corporation source best phone system for current and future growth

Why we chose the NEC UNIVERGE SV9100 phone system (remote workers take note). Plus, know this insider tip when purchasing voice solutions to support your business phone system.

Within 24 hours of being contacted by MIR Corporation, I was meeting with the company to learn its unique requirements and evaluate its existing telecom solution, including its Comcast Business Internet and PRI Voice service. The 25-year old international travel company needed help deploying a phone system that provides remote worker capabilities and a solution for growth. I helped them efficiently select the best system to meet those requirements, including immediate and long-term demands.

Specifically, MIR had a remote worker who needed to be tied into the system right away.

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I agree with you. It takes too long to get business DSL and Fiber services installed.

Residential service? No problem. Quick like a bunny. Like today, I went to CenturyLink online, qualified my residence for faster Internet and chose my product (100 Mbps Internet). It took me less than 5 minutes to order the service and it's scheduled to be installed in 5 business days. Hop hop!

Business services? Thirty to 90 days is standard depending on what you order. It takes a minimum of 30 days to turn up DSL. It takes months to turn on Fiber service (60 - 90 days is standard turnaround for Fiber installs). Need any augmentation or builds? That can take up to 6 months. That's S-L-O-W like a tortoise. Not to mention maddening. Especially this day in age when retailers are delivering items same day.

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CenturyLink fiber to Seattle neighborhoods is good for residents and CWA workers too

Here's the scoop:

Lineman Broc and Bob, members of CWA Local 7800 were on the 4000 block of SW Frontenac Street in the Gatewood area of West Seattle installing a CenturyLink fiber slice box on an aerial line in the neighborhood.

Residential and business phone, Internet and TV services will be delivered across this new fiber facility (i.e. fiber cable carrying two shielded fiber bundles with 12 strands per bundle). 

The speeds will be much faster than current DSL services, according to CenturyLink.

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2014 Telecom Expo Reveals Smart Trends But Highly Biased Council

This week, I attended the 2014 Integra Telecom Tech Expo. Keynote was Mitel Vice President of Sales Engineering, Joshua Haslett talking about the new role of CIOs as the "front-edge source of product innovation and customer engagement for businesses." Speakers from Metaswitch, Polycom, ADTRAN and Ciena addressed topics, including networking for the hybrid cloud, network virtualization as it relates to Wi-Fi deployment, and security with hosted exchange. Happy to go into detail about any of these topics. If you're interested give me a call or leave a comment. But here's what you really need to know about the latest trends in business telecom:

Information that comes from telecom carrier representatives is highly biased.

At the expo, if you listened to the cloud services representatives you might think the whole world is moving to the cloud and that you're crazy not to move to the cloud yourself.

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Caisson Helps Affinity Home Care Services Deploy Latest in Hosted Voice

We've really been heads-down busy at Caisson of late, so it's nice to look up and see news coverage of the work we do to help our customers. Today, I'm excited to share coverage of our work to help Affinity Home Care Services select, install and manage a brand new hosted phone service from Comcast Business called Business VoiceEdge™. Caisson was one of the first independent telecom consultants in Washington State to be certified to sell this new business hosted voice service. 

The work we did with Affinity Home Care Services was featured in many media outlets, including The News Tribune in Tacoma, HeraldNet in Everett, The Olympian and The Bellingham Herald, as well as in publications in other Pacific Northwest states.

This case study is really helpful for any small to mid-size business in need of a new phone system, or that is experiencing call-quality, call flow and voicemail issues with an existing system. 

Here's what appeared in The News Tribune:

Caisson Technologies Helps Affinity Home Care Services Deploy the Latest in Business Hosted Voice

Seattle Washington (PRWEB) September 29, 2014 - Affinity Home Care Services, a Puget Sound-based provider of in-home care solutions for older adults, hired Seattle-based telecommunication consultancy, Caisson Technology to help it select and purchase a new business phone system this month. One of the first independent sales agencies in the northwest to sell Business VoiceEdge™ (BVE), a hosted voice service from Comcast, Caisson Technologies used its agency to get the service installation expedited and correctly managed on its client's behalf.

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