Caisson this week helped a school parish in Edmonds, WA save thousands of dollars on Ethernet services with Integra Telecom.

Featured industry: Education

Featured service: Ethernet over TDM

Caisson services for this project:

• Ongoing account monitoring 
• Resolved service quality issues
• Conducted a telecom services audit
• Presented price options from competing providers
• Negotiated renewal contract

Caisson has helped the education industry with telecom for a decade. It's our great pleasure because we know how important schools are to our communities. 

That's why we were thrilled this week to help a long time school customer renegotiate its Ethernet services contract and save nearly $2,500 a year. 

Today's schools are in a unique position with regard to IT infrastructure. So much of learning is going online. Network security is an ongoing issue. Schools need robust Wi-Fi networks, public networks, office administration networks, and all of them need to be connected to high speed Internet access. Schools need sophisticated firewalls to prioritize traffic and network security. E-911 must be activated. The list goes on. And the cost goes up.

In this case, we made the cost go down.

Integra launches Office Apps Powered by Microsoft Office 365

Caisson helps a Seattle-based biotechnology company establish business Internet service at its new location in Spokane, WA.

Featured Business Internet Service:

• 50 Mbps x 10 Mbps Cable Internet from Comcast Business

Featured Caisson Services:

• Determined providers with Internet access at the location
• Presented service provider and price options
• Sold the service and negotiated the contract on behalf of the client
• Tracked the account through installation

Case Study:

The client in this case study is a large CRO (Contract Research Organization) in Seattle that provides support to the pharmaceutical, biotechnology, and medical device industries around the world.

For this project, Caisson's chief task was to qualify the new location for service and determine pricing from competing service providers, fast.

Taphandles LLC needed to consolidate services at its branch locations, potentially incurring thousands in early termination penalty fees. It also needed more bandwidth at its headquarters in Seattle. Caisson turned these two projects into one by negotiating with the service provider for a win-win.

Business Ethernet services featured in this project:

• 100 Mbps Ethernet over Fiber (EoF) from Integra Telecom

For this project Caisson:

• Served as single point of contact for sale and installation of the EoF service upgrade at Seattle location. 
• Managed the consolidation of services at client's branch locations.
• Successfully negotiated for thousands of dollars in early termination penalty fees to be waved.

Ultimately, Caisson got Integra Telecom to wave all early termination fees associated with disconnecting services at the client's branch locations because Integra would be upgrading the client's Ethernet over Fiber (EoF) service at its Seattle location.  

For the Seattle upgrade, Caisson boosted the client's Integra service from 30 Mbps to 100 Mbps Ethernet over Fiber (EoF) to meet the client's bandwidth requirements.

This is a cool whitepaper explaining business Ethernet service from ComcastBusiness.

Click the Read More link below to view the water paper.

A highlight from the paper:

"One of the most appealing aspects of Ethernet services is that it uses the same fundamental Ethernet LAN technologies familiar to IT personnel. Businesses can leverage this to have a common pool of resources to manage both their LANs and WANs."

Caisson is an authorized agent of ComcastBusiness. That means we're certified to sell its services at the same price as its inside sales team. Call us today to qualify your business location for business Ethernet services. Direct at (206) 420-0140.

Caisson has worked with CenturyLink for a decade+. We get info on its new products and services all the time. Here's what you should know about CenturyLink Fiber+ Service for business.

Key Benefits of CenturyLink Fiber+ Service:

• More Savings - get 25% or more off the lowest advertised competitive rate*
• Greater Bandwidth - scalable speeds up to 500 Mbps delivered over CenturyLink's national Tier-1 IP/MPLS network
• Cloud-ready Capabilities - symmetrical upload and download speeds that support business class applications
• Easy Migration - extend the life of your existing equipment with a seamless migration

Best suited for:

Businesses that need enterprise-grade SLAs, multiple sites or need for dedicated Internet connections or private connections across the CenturyLink MPLS network. 

Caisson helps growing marine manufacturer connect its new location to its headquarters and data center with Fiber+ and EPL services.

Business Ethernet services featured in this project:

• CenturyLink® 100 Mbps Fiber+
•  Integra Telecom 100 Mbps Ethernet Private Line (EPL)

For this project Caisson:

• Evaluated bandwidth needs
• Qualified new business location to identify providers with fiber network connectivity available
• Secured service pricing from multiple, competing service providers
• Handled contract negotiations and installation scheduling

Case study:

A large U.S. based manufacturer of commercial and recreational buoys and other marine accessories with worldwide distribution opened a new location in Kent, WA. The new location houses business administration staff. A local commercial real estate agent recommended telecom services broker, Caisson to the client for business Internet service at the new location

Starting on October 1st, Integra will be integrating bandwidth reporting tools into their IntegraCare online customer portal.

The Network Utilization Monitoring tool will be available with any and all Dedicated Internet Access (DIA) circuits such as; T1, Bonded T1, EoTDM, EoC, and EoF services.

Integra's DIA services start as low as $399 for 10Mb Business Connect Bundle that includes 6 voice channels, 2000 min of LD, web hosting, email, conference calling and 8 Static IPs.

Seamlessly interconnect and expand your connectivity with Verizon Ethernet Services.

Verizon is exceptionally competitive when the building is LIT, only charging the customer for the port as opposed to both the port and the access.  This can result in up to a 40% discount, and can be sold in conjunction with VoIP to provide the customer a complete Tier 1 Solution.

At Caisson, we're excited to share this offer with you. Verizon is one of more than 40 best-in-class service providers we represent.  Please contact us with any questions.

Read more to see PDF about Verizon Ethernet offerings. 

Why we chose the NEC UNIVERGE SV9100 phone system (remote workers take note). Plus, know this insider tip when purchasing voice solutions to support your business phone system.

Within 24 hours of being contacted by MIR Corporation, I was meeting with the company to learn its unique requirements and evaluate its existing telecom solution, including its Comcast Business Internet and PRI Voice service. The 25-year old international travel company needed help deploying a phone system that provides remote worker capabilities and a solution for growth. I helped them efficiently select the best system to meet those requirements, including immediate and long-term demands.

Specifically, MIR had a remote worker who needed to be tied into the system right away.

Residential service? No problem. Quick like a bunny. Like today, I went to CenturyLink online, qualified my residence for faster Internet and chose my product (100 Mbps Internet). It took me less than 5 minutes to order the service and it's scheduled to be installed in 5 business days. Hop hop!

Business services? Thirty to 90 days is standard depending on what you order. It takes a minimum of 30 days to turn up DSL. It takes months to turn on Fiber service (60 - 90 days is standard turnaround for Fiber installs). Need any augmentation or builds? That can take up to 6 months. That's S-L-O-W like a tortoise. Not to mention maddening. Especially this day in age when retailers are delivering items same day.

Here's the scoop:

Lineman Broc and Bob, members of CWA Local 7800 were on the 4000 block of SW Frontenac Street in the Gatewood area of West Seattle installing a CenturyLink fiber slice box on an aerial line in the neighborhood.

Residential and business phone, Internet and TV services will be delivered across this new fiber facility (i.e. fiber cable carrying two shielded fiber bundles with 12 strands per bundle). 

The speeds will be much faster than current DSL services, according to CenturyLink.