Taphandles LLC needed to consolidate services at its branch locations, potentially incurring thousands in early termination penalty fees. It also needed more bandwidth at its headquarters in Seattle. Caisson turned these two projects into one by negotiating with the service provider for a win-win.
Business Ethernet services featured in this project:
For this project Caisson:
- Served as single point of contact for sale and installation of the EoF service upgrade at Seattle location.
- Managed the consolidation of services at client's branch locations.
- Successfully negotiated for thousands of dollars in early termination penalty fees to be waved.
Ultimately, Caisson got Integra Telecom to wave all early termination fees associated with disconnecting services at the client's branch locations because Integra would be upgrading the client's Ethernet over Fiber (EoF) service at its Seattle location.
For the Seattle upgrade, Caisson boosted the client's Integra service from 30 Mbps to 100 Mbps Ethernet over Fiber (EoF) to meet the client's bandwidth requirements.